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Big photos, short text
At a kiosk people order with their eyes. A good photo sells more than a long description.
Where Till → Menu → Products -
Highest margin first
Order categories by what you want to sell, not alphabetically.
Where Till → Menu → Categories -
Ask only what is needed
If a product has no size or milk choice, don’t ask: every extra screen is a customer who hesitates.
Where Till → Menu → Options -
Let them choose their language
The kiosk speaks 9 languages. In tourist areas, it is the difference between ordering and walking away.
Where Till → Kiosks → Languages -
Payment on a connected card terminal
Customers pay at the kiosk itself and the order reaches the kitchen already paid.
Where Till → Kiosks → Payment -
Members collect when they order
With the club, customers identify themselves and collect their stamp without queuing.
Where Till → Kiosks → Club -
See where they tap
The heat map shows what they tap and where they get stuck. If something isn’t tapped, move it.
Where Till → Kiosks → Heat map -
Counter tablet or standing screen
Start with a tablet on a stand; if it works, move to a standing screen. The software is the same.
Where At your venue